Effective date: May 25, 2018
Smoky Bear Ranch, LLC (“us”, “we”, or “our”) operates the https://www.smokybear.com website (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
Service is the https://www.smokybear.com website operated by Smoky Bear Ranch, LLC
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies are small pieces of data stored on your device (computer or mobile device).
Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User)
Data Subject is any living individual who is using our Service and is the subject of Personal Data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City, Country
- Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Cookies and Other Technologies We Use
A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.
- Necessary cookies – these cookies are required for you to be able to use some important features on our website, such as logging in. These cookies don’t collect any personal information
- Preferences cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalized features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting
- Statistics cookies – these cookies are used to track the use and performance of our website and services
- Marketing cookies – these cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers
You can change prior consent and view our full cookie declaration here: https://smokybear.com/legal/cookies/
You can also view, block and remove cookies stored in your computer via your browser settings, learn more at: https://www.computerhope.com/issues/ch000509.htm
You can also opt out of tracking by certain companies using cookies, learn more at:
- Canada and US site: http://optout.networkadvertising.org
- EU site: EU site: http://www.youronlinechoices.com
Use of Data
Smoky Bear Ranch, LLC uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information
Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)
Smoky Bear Ranch, LLC may process your Personal Data because:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and it’s not overridden by your rights
- For payment processing purposes
- To comply with the law
Retention of Data
Smoky Bear Ranch, LLC will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer of Data
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
Disclosure of Data
Disclosure for Law Enforcement
Under certain circumstances, Smoky Bear Ranch, LLC may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Smoky Bear Ranch, LLC may disclose your Personal Data in the good faith belief that such action is necessary:
- To comply with a legal obligation
- To protect and defend the rights or property of Smoky Bear Ranch, LLC
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Do Not Track Signals
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Smoky Bear Ranch, LLC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please use the form below.
In certain circumstances, you have the following data protection rights:
The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where Smoky Bear Ranch, LLC relied on your consent to process your personal information.
The right to lodge a complaint. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
EU Citizens can submit a formal request regarding personal data by visiting the following page on our website: https://smokybear.com/legal/gdpr/
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We require secure web hosting to make our Service available online. This service is provided by a Web Hosting Provider who controls many aspects of our Service including retention and processing of data.
MDDHosting is a web hosting provider.
We may use may third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service.
Read their Data Processing Agreement here: https://support.google.com/analytics/answer/3379636?hl=en
Opt out of web analytics tracking here: https://tools.google.com/dlpage/gaoptout
SmartLook provides screen recordings of website visitors.
Opt out of screen recordings here: https://www.smartlook.com/opt-out
Google AdWords remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy
Facebook remarketing service is provided by Facebook Inc.
You can learn how to opt-out of Facebook Advertising by visiting this page: https://www.facebook.com/help/568137493302217
For more information on the privacy practices of Facebook, please visit the Facebook Privacy page: https://www.facebook.com/privacy/explanation
Payments and Cardholder Data
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
The payment processors we work with are:
When we do not use third-party payment processors, we may continue to provide paid products and/or services within the Service. In that case, we may use secure third-party services for gathering and storing cardholder data (e.g. reservation deposits). These services adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The third-party services we work with are:
We may use third-party Email Service Providers to provide electronic email newsletters to our Users. These newsletters may contain geographical information such as area activities and destinations, as well promotional information that we feel is of interest to you.
You can remove yourself from further correspondence by using the unsubscribe link contained in every email we send. Under the General Data Protection Regulation (GDPR), you can also exercise your extended rights.
The email service providers we work with are:
We may use third-party Service Providers to provide real time assistance while navigating our website.
The chat providers we work with are:
Contact Forms and Questionnaires
Links to Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
If you interact with our free Wifi service upon arrival, data such as but not limited to Identity Data, Location Data, Device Data, Preferences Data, and Contact Data may be transmitted and stored on our hardware or sent to us by third parties such as our Internet Service Provider to the extent allowed by law. We have no interest in this data, nor do we knowingly process it.
Third-Party Booking Agents
We do not intend to collect or knowingly collect information from anyone under the age of 18 (“Children”). We do not target children with our Service.